商品详情

Payment livery tails return policy feedback Contact

Payment

Before you place an or r, please kindly make sure that you have a Paypal account .

We accept PAYPAL payment only.
Money or Postal Or rs / Personal Cheques / Cash payment are NOT accepted.

livery tails

Due to security reasons we will only ship to your Ebay address,please confirm your ebay address is correct. Unfortunatley, we are unable to dispatch or liver your or r to your alternative address. We suggest you to update your address tails on eBay prior to placing your or r.Any non-received items c sed by invalid address registered are not in our full refund or replacement policy.
Your or rs will be dispatched the following working day from Fulfillment service center in . Weekend or rs are sent Monday morning. It ually take 2-3 working days for items to arrive within but allow up to 5 working days as we have no control over the livery service.

Terms of sales

We hope that you're pleased with your purchase, however we do un rstand that occasionally, you may need to return goods to .

In or r to return an unwanted item, the following criteria m t be met:

You m t have contacted in writing within 14 working days of receipt
If the product is computer software or an dio/vi o recording it m t be unopened.
The item m t be returned complete with ALL accessories and manuals / gui s including free gifts
The item m t be in the original box and packaging

It is your responsibility to return the goods to in a safe and secure manner and at your cost.

If there are any other issues with your or r that are not covered above, please contact within 14 days of livery

How to Return Goods

Step 1

Please contact via M2M(Ebay Message to Message) where applicable inclu a scription of the f lt.

We will try our best to solve the problem for you via message, if not, we will offer the RMA (Returned Merchandise thorisation) number and return Address.

IMPORTANT: Once we've issued an RMA number, it's only valid for 14 DAYS. If we've not received the goods back after 14 days, the RMA number will no longer be valid. It's therefore important that you do send the goods back WITHIN 14 days of the RMA being issued.

Step 2

Simply package up your parcel and display the RMA number.

We recommend you e the original packaging of the item to send the item back to . If that's not an option, you should choose a box that is slightly larger than the item to allow for some extra protection. Whichever option you choose, please ensure that the packaging is strong enough for the contents and clearly shows

Your RMA number
Original or r tails or parcel label
Buyer ID
The reason of return

Please also tell the tracking number or barco if there is after you send the item

For cheaper postage e 2nd class SIGNED FOR. It would be better for you to keep the postage receipt till the issue is solved

IMPORTANT: For products with glass screens and LCD screens, before post out, please take a photo and send it to , this will be evi nce for goods returned in undamaged.

Failing to do this will result completely un r your responsibility for any damages when returned to

Step 3

Once the goods have been received, we will process your refund/exchange

About

We will work with you to until you are satisfied. we sincerely hope that you can leave a positive comment Green Color+ and 5-star(Yellow color) tailed Seller Ratings ,We will tomatically leave positive feedback after received positive feedback from you.

If, for any reason you are not satisfied with your purchase, please contact through "My Messages" or "Ask Seller Questions" before leaving neutral or negative feedback. PLEASE DO NOT leaves 1, 2, 3 or 4-star tailed Seller Ratings bec se they are equal to negative feedback.

Please give 5-star rating positive feedback, thanks in advance~

Contact

1. Our normal b iness hour is Monday to Friday 10:00 AM to 5:00 PM . All messages and or rs will NOT be processed at weekend and holidays.

2. Please remember to email via your bi d item or with the eBay item number (via eBay) in or r to help to response you promptly.

3. We care about our valued c tomers and un rstand the concerns and fr trations you might have, and will try our best to resolve the issues. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for to reply. Thanks in advance for your patience.

4. Please leave 5-star positive feedback after you receive your item. It will encourage to provi more perfect items and service.

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